{"id":910,"date":"2020-09-29T14:13:00","date_gmt":"2020-09-29T13:13:00","guid":{"rendered":"https:\/\/www.westcoastcapital.co.uk\/thg-ingenuity-announces-5-year-partnership-with-hotel-chocolat\/"},"modified":"2020-12-01T14:14:36","modified_gmt":"2020-12-01T14:14:36","slug":"thg-ingenuity-announces-5-year-partnership-with-hotel-chocolat","status":"publish","type":"post","link":"https:\/\/www.westcoastcapital.co.uk\/thg-ingenuity-announces-5-year-partnership-with-hotel-chocolat\/","title":{"rendered":"THG Ingenuity announces 5-year partnership with Hotel Chocolat"},"content":{"rendered":"<p>THG Ingenuity, the Technology Services division&nbsp;of&nbsp;THG Holdings plc (\u201cTHG\u201d or the \u201cGroup\u201d), a global technology platform, specialising in taking brands direct to consumers, today announces a five-year partnership with Hotel&nbsp;Chocolat, the&nbsp;UK based&nbsp;luxury chocolatier.&nbsp;The&nbsp;agreement&nbsp;will launch the&nbsp;brand\u2019s direct-to-consumer (DTC) offering in the United States,&nbsp;with the retailer accessing the full suite of services offered by THG Ingenuity.&nbsp;&nbsp;&nbsp; &nbsp;<\/p>\n<p>This&nbsp;digital partnership aligns&nbsp;Hotel&nbsp;Chocolat\u2019s&nbsp;expansion strategy into the US&nbsp;market&nbsp;with&nbsp;THG Ingenuity\u2019s cross-border expertise.&nbsp;THG Ingenuity will provide its enablement platform&nbsp;to the&nbsp;premium retailer, along with digital brand services&nbsp;and&nbsp;a complete&nbsp;fulfilment&nbsp;solution including chilled storage distribution.&nbsp;With&nbsp;the&nbsp;US&nbsp;Cocoa and Chocolate Market set to reach US$ 67.22bn by 2025* this new partnership&nbsp;will ensure&nbsp;Hotel&nbsp;Chocolat&nbsp;is well positioned to meet increased demand.&nbsp;&nbsp;<\/p>\n<p>By offering a&nbsp;DTC&nbsp;platform, the brand&nbsp;can&nbsp;build a more&nbsp;personalised&nbsp;relationship with&nbsp;its&nbsp;US-based&nbsp;customers&nbsp;and has the potential to&nbsp;generate&nbsp;a&nbsp;long-term, sustainable&nbsp;presence&nbsp;online.&nbsp;THG Ingenuity\u2019s brand-building services will also&nbsp;provide trading and marketing expertise as well as performance solutions and&nbsp;technological support.&nbsp;&nbsp;&nbsp;<\/p>\n<p>THG Ingenuity\u2019s chilled&nbsp;fulfilment&nbsp;network&nbsp;offers&nbsp;the option for&nbsp;product&nbsp;personalisation&nbsp;as&nbsp;well as&nbsp;the use of&nbsp;several&nbsp;US warehouses&nbsp;to offer favourable delivery times to customers across the region.&nbsp;This network&nbsp;includes capabilities for&nbsp;customers&nbsp;based&nbsp;in&nbsp;New York and&nbsp;Los Angeles with&nbsp;next-day delivery&nbsp;available&nbsp;across&nbsp;both&nbsp;the east&nbsp;and west coast.&nbsp;<\/p>\n<p>In this new partnership, THG Ingenuity will&nbsp;deliver the following benefits:&nbsp;<\/p>\n<ul>\n<li>A proprietary, end-to-end platform with fully integrated trading, merchandising, marketing modules, real-time data feeds and a single customer view<\/li>\n<li>Multiple THG&nbsp;fulfilment centres&nbsp;across&nbsp;the US,&nbsp;including&nbsp;California, Texas, Kentucky, and Florida&nbsp;<\/li>\n<li>In-house digital marketing services across proprietary marketing and influencer platforms, which includes access to a network of over 10,000 active influencers <strong>(THG Society)<\/strong><\/li>\n<li>Proprietary fraud prevention platform, featuring device fingerprinting, data matching against known fraud, API capability and business intelligence tools <strong>(THG Detect)<\/strong><\/li>\n<li>International customer service, with integrated translation services and with communication via email, live chat, iMessage, WhatsApp, Weibo, ABC, Revoo and other local platforms<\/li>\n<\/ul>\n<p>Matthew Moulding, Founder, Chairman and CEO of&nbsp;THG said: <em>\u201cWe are proud to announce this partnership with Hotel Chocolat, bringing our DTC and ecommerce capabilities to this renowned UK retailer and helping it to reach an international audience. It comes at a particularly crucial time for the British retail sector, when brands must flex in response to the constantly evolving environment.<\/em><\/p>\n<p><em>\u201cHotel&nbsp;Chocolat&nbsp;will now benefit from the powerful and scalable infrastructure of THG Ingenuity, joining a host of other third-party clients and our own brands that have achieved global growth through our proven model.\u201d<\/em>&nbsp;<\/p>\n<p>Brendan Drake, CEO of&nbsp;Hotel&nbsp;Chocolat inc,&nbsp;said:&nbsp;<em>\u201cWe are&nbsp;excited&nbsp;to announce our partnership to help accelerate the digital growth of the brand in the USA.<\/em><em><\/em><\/p>\n<p><em>\u201cTHG Ingenuity offers an end to end solution for e-commerce and digital supply chain with the potential to build meaningful scale.\u201d<\/em><em><\/em><\/p>\n<p>THG Ingenuity recently confirmed a digital transformation partnership with Homebase, migrating the brand\u2019s traditional&nbsp;approach to retail to a DTC solution. The partnership with Hotel&nbsp;Chocolat&nbsp;will similarly allow the brand to respond more directly to changes in consumer buying behaviour, by expanding into new markets utilising THG Ingenuity\u2019s end-to-end approach.<\/p>\n<p>* <a href=\"https:\/\/www.globenewswire.com\/news-release\/2019\/06\/26\/1874567\/0\/en\/Cocoa-and-Chocolate-Market-to-Reach-US-67-22-Bn-by-2025-Recent-Emphasis-on-Health-as-well-as-Flavor-to-Enable-Growth-says-Fortune-Business-Insights.html\">https:\/\/www.globenewswire.com\/news-release\/2019\/06\/26\/1874567\/0\/en\/Cocoa-and-Chocolate-Market-to-Reach-US-67-22-Bn-by-2025-Recent-Emphasis-on-Health-as-well-as-Flavor-to-Enable-Growth-says-Fortune-Business-Insights.html<\/a><\/p>\n<p><strong>ENDS<\/strong><\/p>\n<p>For more information, please contact:<\/p>\n<figure>\n<table>\n<tbody>\n<tr>\n<td><strong>THG<\/strong><em><\/em> <em>For investor enquiries, Matt Rothwell<\/em><em><\/em> <strong><em>&nbsp;<\/em><\/strong><strong><em><\/em><\/strong> <strong><em>&nbsp;<\/em><\/strong><strong><em><\/em><\/strong> <em>For media enquiries, Viki Tahmasebi<\/em><em><\/em><\/td>\n<td>&nbsp; <a href=\"mailto:Matt.Rothwell@thehutgroup.com\">Matt.Rothwell@thehutgroup.com<\/a> +44 7788 334 569 &nbsp; Viki.Tahmasebi@thg.com +44 7966 028 340 &nbsp;<\/td>\n<\/tr>\n<tr>\n<td><strong>Instinctif Partners <\/strong><strong><\/strong> <strong>(Public relations advisor to THG)<\/strong> <em>Guy Scarborough<\/em><em><\/em> <em>Damian Reece<\/em><strong><\/strong><\/td>\n<td><strong>&nbsp;<\/strong> <strong>&nbsp;<\/strong> +44 7917 178 920 +44 7931 598 593<strong><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p><strong>Notes to Editors<\/strong><\/p>\n<p><strong>About THG<\/strong><\/p>\n<p>THG is an international online retailer and technology company. Founded in 2004 by CEO Matthew Moulding, Manchester-based THG now operates 200+ localised websites, retailing goods in 169 countries. In the year to 31 December 2019, the Group grew sales by 24% to \u00a31.14bn, with 66% of sales generated internationally. More than half of THG\u2019s sales come from its own brand products. THG owns Lookfantastic and Myprotein amongst other brands operating primarily in the beauty and wellbeing sector.<\/p>\n<p><strong>About THG Ingenuity<\/strong><\/p>\n<p>THG Ingenuity is THG\u2019s end-to-end ecommerce platform, powering THG\u2019s own business as well as those of brands and retailers around the world. THG Ingenuity comprises access to THG\u2019s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally and now powers 3<sup>rd<\/sup> party brands on a SAAS basis.<\/p>\n<p>THG Ingenuity is partnered with leading retailers across the globe, including Groupe L\u2019Occitane, PZ Cussons Beauty and Nintendo. THG Ingenuity helped the Group dispatch over 80 million items during the year ended 31 December 2019 to customers across the world and saw THG reach the top of the Sunday Times profit track for two consecutive years.<\/p>\n<p>The post <a rel=\"nofollow\" href=\"https:\/\/www.thg.com\/news\/thg-ingenuity-announces-5-year-partnership-with-hotel-chocolat\/\">THG Ingenuity announces 5-year partnership with Hotel Chocolat<\/a> appeared first on <a rel=\"nofollow\" href=\"https:\/\/www.thg.com\/\">The Hut Group (THG)<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>THG Ingenuity, the Technology Services division&nbsp;of&nbsp;THG Holdings plc (\u201cTHG\u201d or the \u201cGroup\u201d), a global technology platform, specialising in taking brands direct to consumers, today announces a five-year partnership with Hotel&nbsp;Chocolat,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - 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